Information We Collect

When you reach out to us for corporate floral arrangements or gifting services, we collect information you share voluntarily. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery timelines, and budget constraints. This helps us deliver a service that is tailored to your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to refine our services and improve the website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

PlainHavenStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This comprises secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your personal data is used.

To exercise these rights, contact us using the details at the policy’s end. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to furnish our services and meet legal obligations. Retention periods vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser preferences. However, turning off some cookies may impact site functionality. For more information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include connections to third-party websites or services. This privacy policy covers only PlainHavenStudio and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. If major changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.